Our policy lasts 5 days of the arrival date of your order. If  5 days have gone by since you receive your item(s), unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.



Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at


Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.



We only replace items if they are defective or damaged due to our fault. If you need to exchange an item for the same one, send us an email at or call us at (860) 516-4114 and we will tell you where you should send your item(s).


To return your product, you should send us an email at or call us at (860) 516-4114.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are NON-REFUNDABLE. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping item(s) over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.


Please allow 7-15 business days for items to be shipped out to you. After items are shipped out to you,  you will receive your order within 1-3 business days. You will also receive a tracking number once your order has been processed and shipped.


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